Digital Process Automation

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When we talk with corporate leaders about what they mean by digital process or workflow, some view it as paperless office. Some view it as multichannel electronic approval workflow to promote operational efficiency. Others focus on seamless direct processing of connecting digital channels and devices with backend and core systems.

These varying degrees of process digitization priority are forming the fundamental blocks for a digital transformation roadmap in many businesses around the world. The ability to modernize marketing & distribution, products & services, supply chains and processes will be the biggest differentiator between companies that win in digital strategy and companies that don’t. Often, digitization arises from the company’s economic pressure on revenue and profit growth.

​Digital operational efficiency is a gap that can be addressed through quick-win implementation of online e-forms, digital approval processes, automated workflow tasks, electronic audit trail and notifications. This creates a truly paperless office.

We have been successfully helping industries operate smart business without paper, through process digitization that seamlessly connects people and systems.

One of the large-scale e-form workflow and request digitization implemented by us is a collection of 40 digital requests for a Central Bank. None of these requires a hand-drawn signature, neither is it limited to physical presence of an approver in the office premise. A truly paperless office realized with:

  • Online Web Forms

  • Email Notifications

  • Auto Assignment and Approval matrix

  • Personalized Task Inbox

  • Audit Trail Tracking

 

In turn, request approval that used to take days or weeks, is now optimized to measurement in hours.